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We're All Ears (and We Don't Bite)
Got a question about which feeding spoon is best for a 6‑month‑old? Wondering if our shoes fit chubby feet? Need to know if that toy is dishwasher‑safe? (Spoiler: some are, some aren't – we'll tell you.)
We're here for all of it – no question too small, no worry too silly.
Reach us however you like:
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Email: hello@[yourstore].com
We reply within 24 hours (usually faster – we're glued to our phones like you are). -
Live Chat: Look for the chat bubble. If we're slow, we're probably testing a new toy or wiping a bib. We'll get back to you.
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Telepathy: Not yet – our minds are full of nursery rhymes and snack crumbs.
Questions we secretly love:
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"Will the shoes stay on a kicker?" → Yes – we have elastic ankles and non‑slip soles.
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"Are the clothes pre‑shrunk?" → Yes – we've been burned before.
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"Is this toy safe for a teething monster?" → All our toys are BPA‑free and designed for mouthing.
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"Can I return a bib that's been through a sweet potato explosion?" → Check our Refund Policy – we're pretty chill.
Our official hours:
Mon–Fri, 9am–5pm EST. But honestly, we check emails during midnight feedings too. Because we get it.
Drop us a line – we'll answer with warmth and maybe a dad joke.